Monday, 6 May 2013

Screen-Con 2013


I've been really slack taking Little Miss Delicious out and about lately, but exhibiting at events always involve a crazy amount of preparation and can be really hit and miss in terms of sales, so I'm always a little wary about trying new shows. 

Comic and sci-fi conventions are something I definitely want to branch out into, so when I heard about Screen-Con I thought it'd be the perfect chance to not only go along to see what kind of clientèle conventions get in terms of style/gender/age range, but I'd also get to geek out about meeting Boba Fett - win win!


Screen-Con is a sci-fi, fantasy, anime, horror, gaming and pop-culture fan convention in the North East.  They aim to cater to fans of many genres in one pop-culture fest, so thought it'd be the perfect place to go to scope out whether LMD would do well at events like it, and I'm definitely sold! I went along with Ash, as well as his flatmates' brand new company, NXNE


They were even kind enough to let me stick some LMD items onto their rail!



Once NXNE had set up, I had a wander around with Ash looking at all the stalls before the doors opened - just in case there was anything we wouldn't be able to resist buying (which of course, there was plenty of!). Here's Mr Delicious himself, in his typical pose of coffee in one hand and phone in the other! haha.


Just so I don't get in trouble from Ash for only posting a picture of him from the ridiculously early 8am start, here's a matching one of a sleep deprived me, also with caffeine in hand to try and stay awake! It's the first time I've ever left the house without pencilling on eyebrows, but I was too busy being in Doctor Who heaven to care.


I also took a couple of quick snaps of the other stalls before the doors opened, because I just fell in love with too many items not to -

Charles Bazaar

Mojo Jones

The Funky Patch

The Funky Patch

While admiring all the Boba Fett prints a lovely man complimented me on my hair and I had a little conversation with him about my shoes (obviously my two go to topics of conversation with strangers). Halfway through the conversation I realised I was actually talking to Jeremy Bulloch, and of course the fan girl in me had to ask for a picture! 


I wish I'd taken more pictures, especially of all the amazing outfits, but after 3 hours sleep and one of the most hectic weeks of my life due to a crazy increase in orders, I was just exhausted! Screen-Con have lots of pictures of the day on their Facebook page though, for anyone that is interested!

I did however get a quick picture of the talented Philip T. Robinsons creations. I thought I went through a lot of clay per day - I can't even begin to imagine how much he must use!


I was worried LMD might not be right for that kind of show, but I was really surprised by how fast all my flyers went, so it's definitely a genre I'm going to focus more on in the future - if only so I have an excuse to go myself! I'm already thinking up potential designs for Scream-Con.

And to end this post with my final bit of Star Wars related love, I got this awesome Boba Fett print signed by Jeremy Bulloch himself! I can't wait to get it framed. (On second thoughts, maybe it's best I don't exhibit at conventions - I'll just end up spending any money I make!)



Sunday, 28 April 2013

FAQs Series: How To Use Social Media To Promote Your Products

We live in a time where there is so much out there, that even if you create the most amazing product it doesn't necessarily mean you'll have overnight success. As much as every designer wants to spend 100% of their time creatively, unfortunately there is a lot of admin work involved in running a business, and one of the biggest things that take up that time is promoting yourself to help get your product seen by potential customers.

I think social media is a crucial platform for any small business, mostly because it's free and so readily available. No matter what method of social networking you chose to utilise for your brand, there are a few things that are very important to keep in mind:
  • Spell check is your friend: Nobody will take you seriously as a business if your posts are constantly full of grammar/spelling mistakes. I can't stress how important it is to use a spell check/read through posts before publishing them! It instantly makes you seem more professional. 
  • Make time: Cultivating an online presence doesn't have to be a full-time job, but it's important to ensure you make time to keep everything updated and communicate directly with potential customers. The more work you put in, the more you get out.
  • Don't spam: Be active, but don't let your posts be too close together. Fans will appreciate this - nobody wants to be spammed!
  • Integrate: Try to integrate your marketing where possible so your social media platforms are  consistent in terms of the look and feel. You can also integrate your social networking profiles with your website by including buttons or links to them.


Facebook

It's very easy (and free!) to set up a Facebook page, however, creating a large fan base in terms of your reach and 'likes' isn't something that happens overnight and can require a lot of work:
  • What to post:  Due to the volume of updates, not everyone will see everything you post so it is important to make them stand out. They should be a reflection of your business but also conversational in order to increase interaction. Links get the least amount of views because they are considered more likely to be spam. Text only posts get the most hits, while images land somewhere in between (but are also more likely to be shared/go viral).
  • When to post: It's important to keep track of how many views each of your posts get/how many people interact with them at set points during the day. By doing so, you can establish when your target market is most active on Facebook, and use this time to post the most important updates/share new products.
  • How often to post: It's important to post regularly, but as mentioned above, it's also important to leave space between your posts! With Facebook, I recommend leaving an hour between each post or you're more likely to get marked as spam which could harm your reach.
  • Interact with your customers: Interacting with the people on your page allows you to provide a more personal approach. Sparking conversation and posting updates likely to be liked/shared helps get your customers talking about your business, and each time someone interacts with something you post, their friends will see it too.
  • Make sure you link to your website: It's amazing how many Facebook pages I see that don't actually include a link to their website. If you're promoting a product, it's important to let your customers know where they can purchase that product from! Including links to other social media platforms can also be hugely beneficial, rather than people having to search on each separate website for your brand. 
  • Keep it relevant: By keeping posts relevant to your brand and potential interests of your fans, they're going to be more likely to notice and interact with you. You are effectively creating a small online community, so you don't want to bore them with things which may not appeal to their interests.
  • Create a page, not a profile: It is against Facebook's rules to use a profile for commercial purposes, and it also limits your potential reach as you can only have up to 4,000 friends at a certain time. 

While it's possible to use Facebook without spending anything, there are also paid promotional services available. No matter how small your budget, adverts and sponsored stories can be very cost-effective ways to increase your brand's visibility if utilised correctly. I've found sponsored stories to be most effective because they let people know what their friends are interacting with, and this social context means they work particularly well. However, I'd recommend doing small test ads to allow you to experiment different paid promotional methods to find out what best suits your brand/target demographic best without spending too much.

It may also prove beneficial to add to your personal profile that you work at your Facebook page, as then it appears on your profile and anyone that sees it will see where you work, depending on your privacy settings. (However, this does mean anything you post on Facebook will be associated with your brand, and if you constantly post complaining about customers etc, that's not going to do your business any favours!)


Twitter

Twitter is a great way to interact with customers on a more regular basis than Facebook. Here are a few tips I've found helpful along the way:
  • Choose a short username: The length of your username affects how many characters are left when people are tweeting you, so choosing something short that still correctly represents your brand can prove very beneficial
  • Don't DM everyone that follows you: One of my biggest pet hates is when I follow someone and they send me a DM thanking me for the follow, with a link to their band/website. This causes me to instantly unfollow them because I immediately feel spammed.
  • Post often: Unlike Facebook, Twitter doesn't pick the importance of tweets to show in certain newsfeeds, it just shows them all. This means the 'home' screen moves fast, so it is important to post often to make sure your posts are getting seen. As always though, make sure you space them out so you aren't just bombarding your followers with a mountain of tweets at once!
  • Keep it conversational: If a customer just wants to see your products, they will visit your website. The reason they follow you on social networking sites is to see more of your personality or behind the scenes pictures, not constant links to your products. Creating conversation also results in more interaction, allowing others to find you that otherwise wouldn't have hard of your brand.
  • Don't ask people to RT you: Posting a tweet saying 'please RT' in it is acceptable (although it's effectiveness is debatable), but directly tweeting people and asking them to retweet that tweet is not a professional form of advertising. It also means they'll report your account as spam and you may get shut down!
  • Talk to people: One of the most important things is to reply to people. It may put people off following an account if they look at their profile and it's just tweets they've posted without @-ing anyone else, because it immediately shows that they don't interact with anyone. You don't have to reply to every tweet that comes up on your home screen, but occasionally striking up conversation can make a huge difference, and makes people more likely to follow you back, rather than assuming you're just a corporate account that will only be pushing a product!
  • Never, ever, ever use text speak: I can understand Twitter can get frustrating at times with it's 140 character limit, but this just means you have to be more clever about your wording. Using text speak to shorten your tweet to get it to fit not only screams unprofessional, it also makes me want to take your computer away from you. Just don't do it. 

Instagram

Instagram is becoming a growing way for brands to get their products out there, as rather than texts, it lets you cut straight to the pictures. However, as with Twitter, nobody wants to just see your product shots or they'd just look on your website! It provides you with a platform of posting more candid shots of your products, as well as behind the scenes images, customers pictures and more personal posts to allow your personality to show through!

I don't really have too many pointers for Instagram other than post pretty pictures that are going to appeal to people, but it is worth quickly mentioning hash tags. Hash tags can be really useful in getting you additional exposure, but make sure you don't overdo it or use ones irrelevant to your product!


Blogging

I wouldn't feel right doing a blog post about promoting your products via social media without mentioning blogging itself! Out of all the options, this is the most labour intensive as it takes up the most time, as well as requiring more imagination about its use. However, it is a great way to give a customers a further insight than you can provide via a line of text on Twitter, an image on Instagram or a few updates a day on Facebook.

Unlike the other options, a blog won't necessarily generate its own traffic. You do have options like Google Friend Connect and Blog Lovin to help you promote it, but the most effective way I have found is using social networking profiles on other websites to help promote it each time I make a new post. Including Facebook and Twitter buttons within each post is also hugely beneficial in terms of getting hits as it helps get your blog seen by more people.

Not every post has to be a ridiculous essay like this (again, I apologise I keep making huge posts - it's the law student in me), but can simply be a snap of your work space that day, a little information about a certain product you're working on, or even just a shot of your outfit that day! If you do post longer posts, it's always a good idea to use images to break up the text - like I've done with this post using images from my Instagram account!


The above is by no means a be all and end all guide to using social media, but just a few suggestions that may prove helpful. If anyone else has any tips, please feel free to add them as a comment below!


WIWT: VelvetVolcano

Jumper: H&M
Hair Bow: Etsy
Flamingo Brooch: VelvetVolcano

I finally took the plunge and experimented with colourful eyebrows - and I LOVE them! Definitely think I'll have to utilise the purple more often.

I realised a few weeks ago that the reason I've avoided wearing bright colours (especially pink) over the past few years is that I worry people won't take me seriously if I do. Then noticed that because of my age, as well as my less than conventional hair and choice in footwear, people tend not to take me seriously as a business woman regardless of the clothes I'm wearing, so I'm slowly trying wear whatever I want and build up enough confidence to say that it doesn't matter what other people think! This means I've now started dressing a lot more colourful and letting the amount of work I do speak for itself.

A wardrobe full of pink and mint green clothing - here I come!


Wednesday, 24 April 2013

FAQs Series: Modelling for Little Miss Delicious

I get a large amount of modelling enquiries on a daily basis, and it's becoming quite hard to sift through them all, so I thought I would do a little guide for models approaching Little Miss Delicious, and hopefully a lot of these pointers can also be applied to other small businesses too!

Lottie Talbot by Charis Talbot

Making contact

I'm getting more and more photoshoot requests via Facebook now that it allows people to send messages to fan pages, and while that's great, it's so easy for them to get lost there. I'll also point out that page admins can see who has recently liked their page, so if you send a generic message and I can see you just become a fan moments earlier, it's going to leave me a little disheartened!

I'd always recommend sending a professional email to the email address displayed on the website. It not only shows that you care enough to look on the website, it's also immediately more professional. Knowing the name of the person you're emailing is also a huge plus as it shows you've done a little work looking at the brand, but even just addressing it to the brand itself can be effective.

What to include in the initial email

I find it really helpful when the initial email outlines exactly what they are after, but who also manage to keep it to the point. I get emails that range from one line to essays, and both these extremes are really off putting. I like to know that you have more of an idea than 'luv ur stuff, let me no if u need models!', but at the same time I don't need to know your entire professional history, especially as it will make me think that it's just a generic template you send to all designers (especially if you then send me the same email months later!).

Ideally, the initial email will include your name, where you are from, an outline of what you have in mind (including who else you plan on working with for the shoot), what items you would like to loan, your availability and a link to your portfolio. I get so many messages that don't include links to portfolios or modelling names. It's really off putting having to put in extra work just to see your portfolio. If you are applying to model clothing, stats are also really important. Although I'll never pick models based on their size, I will need to know what items I have spare in stock that I can loan out!

I can't emphasise how important it is to have correct spelling and grammar right from the first email. Although I might have a more personal approach when it comes to business, at the end of the day it's still work, and even though you are only looking to loan jewellery, you are still applying for a job and your email should reflect that.

It's also important not to let your ego take over. You'd be surprised how many models email me with a very amateur portfolio and less than 100 fans on Facebook, yet tell me how they'll be doing me a favour shooting for me or that I should give them things for free. I have nothing against new models at all - I'll happily work with anyone as long as they're the right look for my brand and can guarantee high quality images, but if you make it seem like you're doing me a huge favour by offering to work me that will immediately make me say no (unless of course, you've earned that right!).

Ruby True by Justine Louise, MUA Tabitha Adams

Where it goes from there

As much as I'd love to work with everyone that approaches me, unfortunately I have to be selective. While you may see it as props for a shoot, it's my livelihood, and each person that models for LMD represents my company, so I want to make sure I have a streamline image and style.

If you do have the right look I'm after and seem genuinely interested in shooting with me, I'll be more than happy to loan items! This is where it helps to be organised - letting me know a date, arranging a team yourself and giving even just a vague idea about which items you would like to loan really help.

After a few bad experiences, I now have a Word Document which I send to be filled in by the interested party, so I can have all the details set out in writing. I think us small designers can get too trusting, so when we do get burned it hits us hard. It also helps me to have all the details set down so I can stay organised and keep track of what stock I have sent out and where it is. Organising shoots is just one of the hundred things I do on a daily basis, so it's one of those rare occasions where the more paper work, the better!

Costs

Everything so far has been in regards to TFP shoots, where models get pretty items for their shoot that they otherwise wouldn't have, and the designer gets pretty images that they otherwise wouldn't have. If you do require any form of payment, even travel costs or if you shoot in return for keeping items, please state this in the initial email.

I don't require any form of payment for loaning the items themselves, but if you approach me about a shoot I now require a non-refundable £10 deposit for postage. I think many people underestimate the costs involved, especially as they are often sent via the costly method of next day delivery. This £10 also helps cover packaging materials and having to make extra stock in case the items are purchased while they are still away being shot. However, it doesn't cover the cost of any lost or broken items, so please ensure you are careful when handling any loaned designs. They may be durable, but they aren't invincible! There are rare occasions where this charge won't apply, but unfortunately I'm just losing out on so much money for shoots that I can't risk it any more.

Betty D'Light by Loraine Ross

If you don't hear back

Although I will always try to get back to every enquiry, some days that can be up to 10 extra emails on top of my already growing amount, and with the increasing amount of messages via Facebook, it can be very hard to keep on top of them.

Don't be discouraged if you don't get a response from a designer. It's nothing personal at all, it honestly is a case of working 24/7 and still not managing to get enough done. It may simply be that companies use set people, have a set way of getting their own models, or they just don't arrange photoshoots at all!

One of the worst things to do would be to send a ridiculous amount of emails after the designer has said no/if they haven't replied. If you haven't got the right look, sending multiple emails isn't going to change that and instead is going to make you come across as rude and pushy.

If a model does contact me but they just don't have the right look or may not have the quality of images I'm after at the time, I do keep track of them and contact them at a later date if I think something has come up that they are right for, so it's not a case of only getting one chance with a company!

Ulorin Vex by Allan Amato
Providing useable images

This is just a little side point to address one of my biggest pet peeves - getting amazing images back that I just can't use. Unless the designer can attend the shoot themselves, it's really important to make sure you're displaying their items the best possible way you can. This means even doing small checks every so often to make sure charms are facing the right way, the jewellery isn't obscured by hair etc, and you can see it clearly. This doesn't mean it has to be the sole focus of every shot, just that it's important to keep in mind that you are modelling items for a brand, so if every shot they get back has the items obscured in some way, they might not be too happy!

What to do after the shoot

If items are broken or lost, it is the responsibility of the person that loaned them to cover the costs of this, as it can be really difficult for the designer to constantly lose stock this way. This means it's really important to make sure you return the items exactly as they were sent to you - I always ensure I use plenty of bubble wrap so it can be sent back in the same way. I always ask that items are returned to me as soon as possible, and sent via recorded delivery just so we can both have peace of mind.

I really appreciate being emailed to let me know approximately when I can expect the items back, and it's so great when people send me the images directly rather than me having to chase them up after seeing them online. Sending the images in an email is also really useful as if you include credits for all those involved, it gives me somewhere to refer back to if I need to remember someone from a certain shoot.

Similarly, I also think it's important to let every member of your team know which designers/brands contributed to the shoot too. I've often loaned items to models to then have photographers upload the images and not credit LMD. I will always, always credit every person involved, so I'd really appreciate the same respect back. 

Annalee Belle by Radiant Inc

And that's everything I can think of for now! Hopefully instead of reading like a giant rant, this helps give models, photographers, and any other creatives that approach designers/small brands some pointers about how to get the best out of it. Feel free to comment below with any other tips/feedback!



Friday, 22 March 2013

Today's Workspace: Trying To Stay Warm

It's no secret that the North of England is ruddy freezing most of the year, but it used to be that we at least had some semblance of four different seasons. This year winter seems to be staying longer than usual, and I'm not convinced it's going to budge until we have maybe one day of sunshine in August, then it'll go straight back to being bitter cold again. It's supposed to be spring soon, but we're still getting snow!

As someone that works from home, I've always gloated because I rarely get subjected to the cold (apart from during the daily post office trips!). However, I have encountered a little problem this cold weather seems to cause. 


Have you ever tried to sew without actually being able to feel your fingers? It's even harder than it sounds! Unfortunately I did discover sewing in fingerless mittens is no easy task itself.

How do you stay warm while you're working during these bitter months? Anyone living in Australia is banned from answering that - you toasty, lucky rascals!


Wednesday, 20 March 2013

The HUGE Little Miss Delicious Giveaway!

To celebrate reaching an amazing 8,000 'likes' on the Little Miss Delicious Facebook page, I've collaborated with lots of my favourite small businesses to create a massive giveaway for you guys!

All the Goodies Up For Grabs!


BooBoo Kitty Couture: The super talented BooBoo Kitty Couture have donated a beautiful hair bow, as well as a purple sheer head scarf.
Find them on: FacebookTwitter

Bizarre Clockwork: Bizarre Clockwork have provided a lovely bead bracelet featuring a super interesting charm!
Find them on: Facebook

Charles Bazaar: The wonderful Charles Bazaar have given the cutest customised phone cover!
Find them on: Facebook

Curiology: The steampunk-esque Curiology have sent the most amazing watch movement ring, made with a combination of flowers, leaves and real swarovskis.
Find them on: Facebook

Dolly Cool: The talented Dolly Cool have provided the insanely cute Sailor Octopus necklace and earrings set!
Find them on: FacebookTwitter

From Chaos Comes Beauty: FCCB, an indie company specialising in bespoke silver jewellery, have donated a beautiful circular ship necklace
Find them on: Facebook

Hoobynoo World: The lovely Hoobynoo World have sent 5 adorable necklaces, featuring cute snail, elephant, heart, flamingo and unicorn designs!
Find them on: FacebookTwitter

House of Wonderland: The fabulous House of Wonderland have given 2 amazing tattooed Disney princess art prints!
Find them on: FacebookTwitter

Kitsch and Cute: The adorable Kitsch and Cute have sent a 'Drink Me' Alice in Wonderland inspired necklace, as well as the most beautiful little gold necklace featuring 3 birds.
Find them on: Facebook

Laurie Black Garters: The sweet Laurie Black has provided a cute customised lilac bandeau.
Find them on: FacebookTwitter

North x North East: The guys over at NXNE have donated not one, but TWO amazing t shirts, as well as a sticker and patch.
Find them on: Facebook, Twitter

Raffles Bizarre: The lovely Raffles Bizarre have sent the awesome tiger printed card! It's blank on the inside so can be used for all occasions.
Find them on: Facebook, Twitter

Stars and Scars: The lovely Stars and Scars have provided a cute rainbow heart necklace!
Find them on: FacebookTwitter

And finally...

Little Miss Delicious
I have included lots of the most popular LMD goodies, including the Sushi Necklace, Yummy Cupcake Necklace, French Fries Ring, Loved up Toast Earrings, Happy Pancake Earrings, Stay Sweet Notebook, a Cupcake Trinket Box, as well as a selection of stickers, badges and even a postcard - all together it's worth well over £100! And as if this all hasn't spoiled you enough, I have also added an additional phone cover in LMD colours too!
Find me on: Facebook, Twitter


How to Enter
  • All entries will be calculated using the Rafflecopter form below.
  • The giveaway will close on Wednesday 27th March, and the winner will be announced shortly after.
a Rafflecopter giveaway

Good luck!



Sunday, 17 March 2013

Retail Therapy

I'm very much not a superficial person. I firmly believe that as long as I have enough milkshake and good company, I don't need lots of material possessions around me to make me happy - apart from cute jewellery, of course ;). However, sometimes a little shopping is just good for the soul.

As some of you may know, recently my grandad was diagnosed with a brain tumour. I'll never forget how it felt sitting in the room at hospital when we found out it was cancerous and untreatable. That was 4 months ago now, and it's been a struggle since then but for the most part we've all come to terms with it and just try to make life as easy and happy as possible for my grandad. He has his good and bad days, and while a lot of the side effects and symptoms have been hard, we've found ways to adjust and deal with them, and he's never lost his spirit or stopped smiling. Even when he lost his hearing and we had to get a sonic ear piece, the first thing he did when he put it on was tell us all to keep the noise down, the little tinker!

I've always been close to my grandparents. Every time I had a big step when I first started LMD, they would always be the first ones I would turn to, and they're still the first I show when I get magazine features etc. They've always been there for me, so I didn't even have to think about it - it was my time to return the favour.


I've been living my grandparents for just over 3 months now so I can help as much as I can, and I've never been more thankful that I work from home as it means I can be there for them all day and night (apart from to do post office runs - but I bet they secretly enjoy that little break!).

Mostly I'm coping fine, and any time I start to feel sad I stop myself because I know no matter how hard it is for me, it's going to be worse for my nana and grandad, and so I have to stay strong if not for myself, but for them. I've also managed to find a good balance between helping my grandparents and running LMD at the same time, so orders have mostly continued to go out unaffected.

However, as I'm sure lots of ladies will understand, there will always be a few days a month when emotions are amplified, and things just get too much. During this time, I always just feel lost and I'm not sure who to turn to. So in January I decided to turn to my debit card, and a great once a month friendship blossomed.


I saw this dress in Debenhams and immediately fell in love. My justification was that I needed a hug, and if I couldn't get one from a person then a dress was clearly the second best thing. So I bought 3. Thankfully they were all in the sale though, which obviously makes it completely ok! ;)



February brought it with new tattoos, although it did make me realise how unloved the cherries had gotten, as I never see them! So don't fear internet, they've been given some care and attention in the form of cocoa butter for the past month, and they're looking much brighter again now.



And this month I went for retail therapy in the form of make up! I went for a new studio fix foundation since mine selfishly ran out, 2 new eye shadows and a pain pot to use as a base for my eye make up, and I can't way to have a play with them.

I never spend money on myself so I'm still dealing with feeling super guilty every month that I bought myself something rather than spending the money on something business related, but I think everyone deserves a little treat every so often. And luckily I tend to get big orders around the same time I get the urge to splurge, so that definitely helps with the guilt!

I know it's not a long term fix, and it can be a pretty pricey solution depending on your tastes, but for my little once a month sad moments, it seems to be working perfectly.


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